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Office & settings

Admissions, front desk, stores, library and school settings.

Logs

What does the Logs page show?Office & Admin+

A plain-language list of what people did in school: fees collected and by whom, homework given, marks and attendance entered, student or staff details that were changed (with the old and new value), library, hostel, transport and more. Entries are grouped by day, and each day's heading adds up the entries and the money collected that day. The small chart above the list shows how busy each hour (Today, Yesterday) or day (7 or 30 days) was. Only school administrators can open this page.

How do I filter the logs?Office & Admin+

The filters are in the left menu: click Logs and the menu turns into the Filters panel, like the logs in Vercel (use the arrow at the top to go back to the main menu). Choose from Timeline, Type, Who did it, Action, Class, Student, Role, Payment mode, Amount and Source. Every section has its own search box, so you can type to find a person, class or action. Each choice shows how many entries it has, and the counts update as you add filters. Your choices appear as chips above the list and in the page address, so you can copy the link to share the same view. On a phone, tap Filters at the top of the page to open the same panel.

How do I see everything about one student?Office & Admin+

Open the Student filter in the left menu and type the name or admission number. You get their fees paid and who collected each payment, details that were changed, marks entered, gate passes and more, newest first.

How are the logs organised, and are they ever deleted?Office & Admin+

Logs are kept for ever and shown one academic year (April to March) at a time. Pick the year in the Filters under Logs; it follows the year in the top bar unless you choose another here. Inside a year you can show this month, any month, the whole year or your own dates. Logs are never deleted.

Can I download everything?Office & Admin+

Yes. Export downloads every entry in the chosen year and filters, not just the page on screen, as Excel or PDF with the columns you choose.

How do I see who changed a record?Office & Admin+

Press the History button (clock icon) on a store bill, vendor, gate pass or a student's marks: a side panel lists every change with who made it, when, and what it was before. Open in Logs takes you to the full Logs for that record.

What are the alert rules?Office & Admin+

Logs → Alert rules lets you choose what rings the bell — many marks changed, big discounts, cancelled receipts, bulk deletes, night-time changes, failed sign-ins, records edited by many people, attendance not marked, requests left waiting — and set the numbers.

What is the daily summary?Office & Admin+

Open Daily summary from the Logs page or the bell. It shows one day in plain words — money collected and by whom, marks and attendance changes, homework, edits and anything flagged — and can be printed or exported.

How do I see what a staff member did?Office & Admin+

Open Who did it in the left menu, search for the person and tick their name. The list then shows only what they did, and each day's heading shows the fees they collected that day.

Admission (leads, applications)

Where are admission enquiries?Office & Admin+

Under Front Desk → Enquiries (the Admission menu's Enquiries link opens the same page).

Leads / applications don't save or the list is empty.Office & Admin+

Those two pages are being rebuilt — they can't store records yet. Record enquiries under Front Desk → Enquiries and add the student under Academic → Students once admitted.

Visitors

How do I log a visitor?Office & Admin+

Front Desk → Visitors → Log visitor. Pick Parent (then choose the student and the relation — father/mother details fill in), Visitor or Guest; add who they came to meet and why. Press Out when they leave.

Where did the old entries come from?Office & Admin+

Visits recorded in the old software were imported (shown as 'Imported from old ERP'); their in-time wasn't stored there, so it is blank.

Can I correct or delete an entry?Office & Admin+

Use the row menu → Edit or Delete. Deleting is for mistakes; otherwise keep the record.

How do visitor badges and check-out work?Office & Admin+

Log visitor → Sign in & get badge gives each visitor a number for the day (V-001…) and prints a badge. Visitors → Inside now shows who is on campus with a live timer (amber after 2 hours); scan the badge or type its number at the Check-out desk, or use Check out all at the end of the day.

How do I pre-register a visitor?Office & Admin+

Pre-register on Visitors: add the visitor, date and time window. On the day they appear under Expected; tap Check in to take their photo and print the badge, or mark them No-show.

Gate passes

How do I issue a gate pass?Office & Admin+

Front Desk → Gate Passes → Raise pass: pick the student and type, then who is collecting — choose from the student's authorised list, or Someone else (this shows a warning and needs a reason and phone). The parent is told in the app, and the gate marks the pass Left or Let in.

Where do I see who left early today?Office & Admin+

Gate Passes opens on Today with counts for early departures, late arrivals and passes still waiting at the gate. Use the class and type filters, or Export / Print slip.

Authorised pickup

How does dismissal pickup work?Office & Admin+

Front Desk → Authorised Pickup → Dismissal check: look up the student (name, admission no. or scan the card) and compare the person at the gate with the photo cards, then press Verified — release. The parent is told in the app.

How do I build the authorised lists?Office & Admin+

Pickup lists → open a student → add each person with a photo, relation and phone. Suggest from profiles adds father and mother as suggestions — they stay switched off until someone confirms each one. The “No authorised pickup” card shows who still has no list.

Admission enquiries

How do I record an enquiry?Office & Admin+

Front Desk → Enquiries → New enquiry. The enquiry number is given automatically. Enter the child, class applying for, parent contact and how they enquired.

How do I follow up?Office & Admin+

Open the enquiry (row menu → Edit), update the status (Enquiry → Prospectus → Registered → Admitted, or Closed), write the remark and set the next follow-up date. The status tiles at the top filter the list.

How do I log a follow-up call?Office & Admin+

Tap Log call on the row, pick what came out of the call, add a note and the next date. The enquiry then shows under Follow up today or Overdue until you call. Not interested and Admitted elsewhere close it for you.

How do I see which enquiries become admissions?Office & Admin+

Enquiries → Funnel shows how many get from Enquiry to Prospectus, Registered and Admitted for this month, this year or all time, and which source (walk-in, phone, referral…) converts best.

Does an admitted enquiry create the student?Office & Admin+

No. Mark it Admitted here and add the student under Academic → Students.

Parent feedback

How do I record feedback from a parent?Office & Admin+

Front Desk → Feedback → Add feedback. Pick the student, choose what the concern is about and type the message.

How do I answer it?Office & Admin+

Row menu → Reply / edit: write the school's reply, and after the follow-up call note the date, remark and whether the parent was satisfied. 'Awaiting reply' filters the open ones.

Inventory

How do I add stock?Office & Admin+

Inventory → Stock: add the item (unit, location, reorder level), then record stock in / out. The quantity is worked out from these movements.

What is the reorder level?Office & Admin+

When an item's quantity falls to this level it shows in Notifications as low stock.

How do purchase orders work?Office & Admin+

Create a PO (Draft) → mark Ordered → mark Received when goods arrive; receiving adds the items to stock.

What are assets?Office & Admin+

Things the school owns and keeps (furniture, computers…). Record where each is and whether it's in use, in store, under repair or disposed.

How do staff ask the store for items?Office & Admin+

Inventory → Store Requests: staff raise a request from the staff app (Menu → Store requests) or you raise one here. Approve it, then Issue — issuing takes the items out of stock against the request number. A partly issued request can be finished later or closed.

How do I sell books, uniforms or kits to a student?Office & Admin+

Give the item a selling price on Inventory → Stock, then open Inventory → Store Counter: pick the student, tap the items and save the bill. The items come out of stock, you can print the bill, and anything not paid stays as a due you can collect later. Store bills are separate from school fees.

Where do I keep the shops we buy from?Office & Admin+

Inventory → Vendors: phone, GSTIN, address, what they supply, payment terms and bank/UPI, with each vendor's orders, total ordered and the last rate for every item. A vendor with orders is made inactive instead of deleted.

Does a received purchase order reach Finance?Office & Admin+

Yes. When you receive it, enter the vendor's bill no., date and amount: the items go into stock and the bill appears in Finance → Expenses as a Pending expense (category Supplies) for accounts to approve and pay. The order shows its payment status.

How do I reorder low stock quickly?Office & Admin+

On Inventory → Stock, “Reorder low items” lists everything at or below its reorder level with a suggested quantity and the vendor who last supplied it. Untick what you don't need and it makes one draft purchase order per vendor.

Library

How do I issue a book?Office & Admin+

Library → Book Stock: find the copy and Issue it to a student or staff member. It shows on Library → Issued until returned.

How are fines worked out?Office & Admin+

Fine = days late × fine per day, set in the library settings (along with the loan days). Mark the fine paid when collected.

How do I renew a book or let off a fine?Office & Admin+

Issued Books → ⋯ → Renew extends a loan by one loan period from today or its due date, whichever is later, up to the renewals allowed in Rules (2 by default). To let off a late fine, tick Waive when taking the book back, or use ⋯ → Waive fine on a returned loan — give the amount and a reason. Unpaid fines and reports count only what is still owed.

How do barcodes and the scan desk work?Office & Admin+

Book Stock → Print labels prints barcode stickers (the books in the current list, or an accession range), and Issued Books → Library cards prints cards with each student's or staff member's photo and barcode. Then open Issued Books → Scan desk: scan a card to pick the borrower, then scan books to issue them; scan a book that's out to take it back. Any USB barcode scanner works, and the camera on devices that support it.

Do students get reminded about due books?Office & Admin+

Students see their books, due dates, fines and history in the student app (Profile → Library) and can search the catalogue. On Issued Books, Send reminders pushes a reminder to every student with a book due today, due tomorrow or late (with the fine so far) — each book is reminded once a day.

Can a student get a TC with library books still out?Office & Admin+

No. The TC form shows any books not returned and unpaid library fines, and the TC can't be issued until they're cleared on Issued Books. Tick “Issue the TC anyway” and give a reason to override — the reason and who allowed it are saved with the certificate.

How do I fix the messy imported book list?Office & Admin+

Library → Clean-up lists fixes for the old import — publisher words glued to authors (“usePatterson” → “Patterson”), title text in the publisher, one spelling per title, and categories from clear signs. Sure fixes come ticked; check the rest, edit any value, then Apply selected. The old values are saved first, so Undo last clean-up puts them back.

What is “Data to fix” on the Summary?Office & Admin+

Books with no category, author or publisher, broken publisher text, or one title spelt different ways. Each link opens those books on Book Stock — edit a title once to fix every copy.

Settings

Where do I set the school's phone and email?Office & Admin+

Settings → General. They are shown to staff on this Help page under “Need more help?”.

How do I start a new academic year?Office & Admin+

Settings → Academic years: add the year and make it current, then use “Promote students” on the same page to move students into it.

Where are the fee amounts?Office & Admin+

Settings → Fee configuration, per class and fee head for the academic year.

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